Frequently Asked Questions
Everything you need to know about our handcrafted home decor.
Are your crochet items machine washable?
Most of our products are made from high-quality cotton or acrylic blends. We recommend hand washing in cold water or using a delicate machine cycle in a mesh bag to maintain the shape and texture.
How long does shipping take for handmade orders?
Since many of our items are made to order, please allow 3-5 business days for production. Once shipped, standard delivery typically takes 5-7 business days depending on your location.
Do you accept custom color requests?
Yes! We love creating unique pieces. Please contact our support team with your preferred color palette, and we will let you know if the specific yarn is currently in stock.
What is your return policy?
We offer a 30-day return policy for all non-custom items. Products must be in their original, unused condition. Please note that custom-made crochet pieces are final sale.
Is the packaging eco-friendly?
At Homey Crochett, we strive to be sustainable. We use recyclable cardboard boxes and biodegradable mailers whenever possible to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.